Waldorf Astoria Las Vegas Review

Location: Las Vegas, NV

Date Visited: June 30, 2022

Room: Waldorf Junior Suite | Room # 1619

Hotel Type:luxury

Cover Image for Waldorf Astoria Las Vegas Review

"Situated in the center of the strip, Waldorf Astoria Las Vegas offers luxury, grandeur and True Waldorf Service" - Waldorf Astoria Las Vegas

4.03

out of 5

Great

Hotel rating breakdown

Value

Gym

Service

4.5

Cleanliness

WiFi

Bed Comfort

Room Amenities (TV, Coffee machine etc.)

4.5

Pool

Location

4.5

Bottom Line

What we loved

Spacious Junior Suite with a large bathroom containing dual vanity, soaker tub, and shower.
Room amenities include a coffee machine, tea kettle, wine glasses, robes, and slippers.
Unprompted, housekeeping came by at 7 pm with complimentary ice and bottled water.
TV had Chromecast functionality that was easy to set up.
(Finally) a digital key that worked!
Keycard needed to access the elevator's guestroom floors.
Large in-room desk with ample power outlets.
Electronic controlled lights and blackout drapes.
Soundproofed windows allowed for a good night's sleep although we were located near many shops on the Las Vegas strip.
Aside from hearing our neighbors through the connecting room door, the floor was very quiet.
Requested a 2 pm late check-out and due to hotel occupancy was only offered a 1 pm check-out.
Good location in the heart of the strip close to a shopping mall, Walgreens, and plenty of restaurants.
In-room dining attendants were attentive and pleasant. While the menu was limited (I had my eye on a pappardelle short rib that was not available during our stay), the food we ordered was (pricey and) delicious.
While the gym was small, it offered plenty of equipment for a good workout.
Large pool with plenty of seating area.
The hotel text feature worked great with responses within 5 minutes.
There is only one fridge in the room, which contains the minibar items. The fridge is a normal dorm room mini-fridge which allowed us to empty it to store our items, then promptly restock it prior to check out.

What we did not like

The hotel ground floor area (not the 23rd lobby) smelled foul. During our stay, the doors remained open which may have accounted for the stench that wafted in.
Power outlets were only on one side of the bed.
In-room dining was available during limited hours (630 - 1130 am and 530 pm - 11 pm). There was no pre-order functionality.
Found a back brace behind the curtain, which made us question how thorough the room was cleaned.
Connecting room: could hear neighbors.
The water closet sink leaked.
The in-room safe battery was dying and could not be used.
Similar to the Four Seasons Miami, you take one elevator from the ground floor to the 23rd lobby where you switch to another set of elevators to access the guest rooms.
$45 daily resort fee inclusions: "Guest Internet access; fitness club access; fitness classes; pool services/experiences; house car service (2-mile radius); notary services (2 documents daily); local and toll-free calls."
After returning home we noticed we were charged twice by Waldorf. I contacted them on a Saturday morning & they were able to identify and quickly rectify the issue, stating the refund would be processed within 5 business days.

Verdict

After our one-night stay at the Wynn, we Ubered to Waldorf Astoria Las Vegas for a one-night stay. After spending one night at the Waldorf Astoria New York when I was a teenager, I was excited to revisit this hotel brand.

We booked a Strip View Room (506 sq ft) through a travel agent and were provided a complimentary upgrade to a Waldorf Junior Suite (646 sq ft). At check-in we were offered an upgrade to a Panorama Strip View One-Bedroom Suite (764 sq ft) for an additional $150, however, we declined.

Our one night cost $480 ($379 rate + $101 taxes and fees) which is an average price for the hotel. We stayed on Thursday night, and weekend rates (Friday/Saturday night) can command upwards of $800 per night plus the taxes and fees.

Sadly, the Waldorf Astoria Las Vegas (previously the Mandarin Oriental Las Vegas) did not live up to my memory of my stay at the Waldorf New York when I was younger. Overall, we had a great stay at a nice hotel with great staff members. With so many hotels in Vegas, we would only stay here again if there was a need to be in the particular vicinity for an event.