The Elser Hotel Review

Miami, Florida

Dec 23, 2023

luxury Hotel

City View Suite | 3 Bedroom

Stay in the heart of downtown near all the excitement that makes Miami a global destination. The city’s best dining, nightlife, arts and entertainment are steps away from your unobstructed waterfront views. Here

4.63

out of 5

Excellent

Hotel rating breakdown

Bed Comfort

4.5

Room Amenities (TV, Fridge etc.)

4.5

Service

4.5

Gym

WiFi

Cleanliness

4.5

Pool

Location

Value

4.5

Bottom Line

What we loved

Great location in downtown Miami. Close to Bayside, Port of Miami & Kaseya Center. Great post-cruise location as well as easy walk to after a Miami Heat game.
Apartment style full service hotel with up to 3-bedrooms to accomodate 6 people.
Quiet hotel (with sound-proofed windows) with nice views.
Large two-level gym with lots of equipment (treadmill, smith machine, free weights)
Fast wifi (220 mbps). There were two ways to connect (room number & last name or with access code)
A washer & dryer is available in the unit; laundry pods were provided & replenished daily.
Nice wrap-around pool with a large TV showing professional sports games. Staff set up our chairs & brought around towels. We did not order food from the pool restaurant.

What we did not like

Small (width-wise) wrap around balcony with no seating available.
Two of the three bedrooms do not come with a TV.
Small drive-way, have to park on the street for access to hotel.
$50 parking per night (in & out allowed).
$45 daily amenity fee which includes: Fitness/Yoga classes, in-room Wi-Fi connection, local and 1-800 phone calls, 24-hour Concierge and Front Desk services, two refillable PATH water bottles, and two complimentary drinks upon arrival.
The room only had 3 robes (1 per bedroom) rather than per person. We requested 3 more robes & they were brought up.
Text communication was inconsistent. Sometimes they would answer immediately, other times it took several hours.
The couch in the unit was not large enough to accommodate our party of 6. Some folks sat on the floor.
The kitchen table came with 5 chairs. We asked for another chair to accommodate our party of 6 & were told they were unable to add furniture to our room.

Verdict

We were looking for a downtown Miami hotel that could accommodate 6 people. Stumbled upon the Elser & booked directly with their 30% off 4-night promo. At $600/night our 3-bedroom suite was what we needed for our post-cruise family holiday. The hotel, while allowing 6 occupants, missed out on full points by simply ensuring there were enough amenities for all occupants. Overall a good stay & would recommend it for large groups.