The Confidante Miami Beach - The Unbound Collection by Hyatt Review

Location: Miami Beach, FL
Date Visited:
Room: 1 King Bed Ocean Front with Lounge Deck
Hotel Type:mid-scale
Cover Image for The Confidante Miami Beach - The Unbound Collection by Hyatt Review

Overlooking the Atlantic Ocean, the Confidante Miami Beach hotel is set in a1940s art deco skyscraper. It's a 2-minute walk from Miami Beach. Chic rooms with a 1950s vibe feature minibars and flat-screen TVs. Suites add sitting areas, living rooms, and/or kitchens with wet bars and fridges. Some quarters also have private balconies and/or ocean views.


3.98

out of 5

Good

Hotel rating breakdown

iconValue

3.5
iconWiFi

2
iconPool

4
iconLocation

4.5
iconGym

4.5
iconService

4
iconCleanliness

4
iconBed Comfort

4
iconRoom Amenities (TV, Coffee machine etc.)

4

Bottom Line

What we loved

  • Great location on Miami Beach with direct access to the beach.
  • Booked through Hyatt Privé which came with roundtrip transportation from Miami airport. They picked us up from the Hyatt Centric Brickell & dropped us off at Miami airport.
  • Great staff: from check-in to the bartender and restaurant staff, everyone we encountered was nice & professional.
  • The hotel has a Museum of Graffiti collection, with an available audio tour, which was nice during a rainy day at the hotel.
  • Room decor definitely has beachy vibes with carpet & furniture. Outdoor furniture was bright yellow & blue, which simulated the sun & ocean.
  • Oceanfront views were a show-stopper. Spent most of the time on the balcony on the lounge chairs.
  • Two pools (albeit next to each other), one for families & one for adults.

What we did not like

  • Ambersweet restaurant was closed during our Monday to Wednesday stay. All food ordered was taken to-go.
  • The hotel charged a 20% service fee on every order. This 20% charge was not taken off for Globalist breakfast orders.
  • At 350 square feet, the room & bathroom was small. I intentionally booked the King Deluxe to have a sofa & the "upgraded" room did not have a sofa.
  • Wished the hotel had a more authentic Miami menu, including Peruvian, Cuban, or Venezuelan food.

Verdict

Booked a King Deluxe for $239 (+ taxes & fees) per night & was upgraded to an Oceanfront with Lounge Deck. I booked this hotel specifically to be close to the beach, to lounge in the Miami sunshine & this hotel was perfect for that type of trip.

After living & working in South Florida for almost 10 years, I have come to tolerate Miami's lackluster customer service & premium proximity prices. I was surprised as the staff was pleasant and the hotel felt well-maintained; I would stay here again.

Hotel Techology & Amenities

Slow

Internet Speed

7Mbps

This internet speed is great for:

Web Browsing

Emails

Streaming Music

Streaming Youtube

TV Ports, Plugs & other tech

Availiable in the room/hotel:

No

Key Card needed for Elevator

No

Guest In-Room Tablet

No

Mobile Key Access

No

Chromecast/Smart TV

No

Wired Internet

No

Hospitality App/Texting


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