The Confidante Miami Beach - The Unbound Collection by Hyatt Review

Miami Beach, FL
Nov 1, 2021
mid-scale Hotel
1 King Bed Ocean Front with Lounge Deck

Overlooking the Atlantic Ocean, the Confidante Miami Beach hotel is set in a1940s art deco skyscraper. It's a 2-minute walk from Miami Beach. Chic rooms with a 1950s vibe feature minibars and flat-screen TVs. Suites add sitting areas, living rooms, and/or kitchens with wet bars and fridges. Some quarters also have private balconies and/or ocean views.

3.98

Good

Based on weighted review scores.

Hotel rating breakdown

Bed Comfort

Gym

4.5

WiFi

Location

4.5

Pool

Room Amenities (TV, Fridge etc.)

Cleanliness

Service

Value

3.5

Bottom Line

What we loved

Great location on Miami Beach with direct access to the beach.
Booked through Hyatt Privé which came with roundtrip transportation from Miami airport. They picked us up from the Hyatt Centric Brickell & dropped us off at Miami airport.
Great staff: from check-in to the bartender and restaurant staff, everyone we encountered was nice & professional.
The hotel has a Museum of Graffiti collection, with an available audio tour, which was nice during a rainy day at the hotel.
Room decor definitely has beachy vibes with carpet & furniture. Outdoor furniture was bright yellow & blue, which simulated the sun & ocean.
Oceanfront views were a show-stopper. Spent most of the time on the balcony on the lounge chairs.
Two pools (albeit next to each other), one for families & one for adults.

What we did not like

Ambersweet restaurant was closed during our Monday to Wednesday stay. All food ordered was taken to-go.
The hotel charged a 20% service fee on every order. This 20% charge was not taken off for Globalist breakfast orders.
At 350 square feet, the room & bathroom was small. I intentionally booked the King Deluxe to have a sofa & the "upgraded" room did not have a sofa.
Wished the hotel had a more authentic Miami menu, including Peruvian, Cuban, or Venezuelan food.

Verdict

Booked a King Deluxe for $239 (+ taxes & fees) per night & was upgraded to an Oceanfront with Lounge Deck. I booked this hotel specifically to be close to the beach, to lounge in the Miami sunshine & this hotel was perfect for that type of trip.

After living & working in South Florida for almost 10 years, I have come to tolerate Miami's lackluster customer service & premium proximity prices. I was surprised as the staff was pleasant and the hotel felt well-maintained; I would stay here again.