Park Hyatt Washington DC Hotel Review

Item: Park Hyatt Washington DC Hotel Review
Rating: 4.2
Author: Meet the Whytes

Washington, DC

luxury

Georgetown Suite | Room 328

8/17/2024

Hotel Rating

4.17

Great

A comprehensive look at what makes this special.

Bed Comfort

4.50

Gym

3.50

Internet Speed

5.00

Location

4.00

Pool

3.50

Room Amenities

4.50

Room Cleanliness

4.00

Service

4.00

Value

4.00

The Bottom Line

What We Loved

Booked a Park Executive Suite and was upgraded to a Georgetown suite on the 3rd floor.
Bed was very comfortable. Requested 2 additional pillows after check-in.
Large bathroom with double vanity, along with shower/tub combo.
Spacious corner suite with dining table (only 3 chairs), large sectional, 1.5 bathrooms and a separate workstation area. Lots of windows (that could open) which allows for ample natural light.
Globalist breakfast credit was listed as $60 per person. Total for 2 averaged $130 and all but the $5 room service delivery fee was removed.

What We Didn't Like

Check-in was short. While the front desk agent was nice, she was not aware of Hyatt Prive (no welcome letter) & did not mention my Globalist status benefits. She also pointed me to the elevator rather than walk me to it & didn't call 10 minutes later to check if everything with the room was ok.
The entrance smelled horrendous. Like they just put down mulch. By the 2nd day the smell has subsided & was minimal.
Text feature is not available on Whatsapp, a small feature that could cater to global audience.
The front entrance does not have a ramp, down the stairs to the front desk, an accessibility concern.
Welcome amenity was 1 bottle of still water & chocolate covered cherries with no note, so unsure who it was from.
The hotel did not send a prewelcome email asking about preferences prior to check-in.

The Verdict

Similar to our last stay, we booked a 3-night free stay, this time in a Park Executive Suite for $918 plus tax. Upgraded to a large corner Georgetown suite, we had more than enough space for our 3-night stay. The hotel is a good base 0.5 miles from the Foggy Bottom metro & walkable to Dupont circle. There are several hotels in the area yet the area is rather quiet & easy to navigate, would stay again.