Hyatt Ziva Los Cabos Review

San José del Cabo, Mexico
Mar 2, 2020
mid-scale Hotel
Swim Up Master Double | Room 3106

4.45

Great

Based on weighted review scores.

Hotel rating breakdown

Value

4.5

WiFi

3.5

Bed Comfort

4.5

Pool

4.5

Location

4.5

Gym

4.5

Service

4.5

Cleanliness

4.5

Room Amenities (TV, Fridge etc.)

4.5

Bottom Line

What we loved

All-inclusive beach resort, with many food & drink options.
Great Hyatt award redemption (20k points per night) with cash upgrade ($100/pn) to swim up room.
Spacious room with comfy beds.
Super friendly staff: we were lost and asked staff in an elevator for help, they got off the elevator & walked us to where we wanted to go.
Each restaurant & bar had drink specials listed, which made it very easy to try many concoctions. The drinks were strong & tasty, and great recommendations by the bartenders.
Large gym with outdoor section overlooking pool, with views of the ocean.

What we did not like

Additional cost for transportation from the airport to the resort.
The beach is rocky & the waves are rough, and black flags warning not to enter the water.
Breakfast was ok, the fruit was frozen & selection was limited, although they did have an omelet station & green juices.

Verdict

Overall we really loved this hotel. Great service and good food (outside of breakfast). The swim-up room was nice, however, next time I would book a higher-floor oceanfront room.