Hyatt Zilara Rose Hall Review

Montego Bay, Jamaica
mid-scale Hotel
1 Bedroom Ocean Front Butler Suite | Room 1346

Hyatt Zilara Rose Hall is set along a sandy beach on the Caribbean Sea, this upmarket all-inclusive, adults-only resort is 10 km from Sangster International Airport and 11 km from Greenwood Great House.

Featuring balconies or terraces, the sophisticated rooms and suites offer free Wi-Fi, flat-screen TVs, and minibars, plus safes, and tea and coffee-making facilities. Some have sitting areas, butler service, and/or direct pool access.


4.80

out of 5

Excellent

Hotel rating breakdown

iconValue

5
iconWiFi

5
iconBed Comfort

5
iconPool

5
iconLocation

4.5
iconGym

5
iconService

5
iconCleanliness

4.5
iconRoom Amenities (TV, Coffee machine etc.)

4.5

Bottom Line

What we loved

  • Close to the airport. The hotel has a check-in lounge at MBJ Sangster Airport, with a paid shuttle.
  • Booked a 1 Bedroom Ocean View Room and was upgraded to 1 Bedroom Ocean Front Butler Suite. Our three butlers were very attentive & made the stay amazing.
  • Delicious food. Due to COVID, restaurants rotated nightly & over the course of two weeks we were able to try many dishes.
  • The hotel was at 30% capacity which resulted in little to no wait time for excursions and the pools were not crowded.

What we did not like

  • The beach was well-kept, however, there were rocks & seaweed. Ziva's side of the beach was better for entering the water.
  • The butler-provided phone stopped working towards the end of our stay & we switched to texting the staff, which ended up being a better, faster way of communicating.

Verdict

Booked a 16-day stay under Hyatt's Work From Hyatt program. This was a great deal that was provided per week: 1 cabana rental, 2 spa sessions, and 3 personal training sessions.

With the upgraded oceanfront room we had a large balcony that had amazing views.

The staff was attentive, super personable & great to be around.

Would highly recommend a stay at this all-inclusive resort.

Hotel Techology & Amenities

Very Fast

Internet Speed

33Mbps

This internet speed is great for:

Web Browsing

Emails

Zoom Meetings

Streaming Music

Streaming Youtube

Streaming HD Movies

Streaming 4k Movies

TV Ports, Plugs & other tech

Availiable in the room/hotel:

No

Key Card needed for Elevator

Yes

Guest In-Room Tablet

No

Mobile Key Access

No

Chromecast/Smart TV

No

Wired Internet

Yes

Hospitality App/Texting


Video

Photo Collage