Hyatt Zilara Rose Hall Review

Montego Bay, Jamaica | Visited

1 Bedroom Ocean Front Butler Suite | Room 1346

Cover Image for Hyatt Zilara Rose Hall Review

Hyatt Zilara Rose Hall is set along a sandy beach on the Caribbean Sea, this upmarket all-inclusive, adults-only resort is 10 km from Sangster International Airport and 11 km from Greenwood Great House.

Featuring balconies or terraces, the sophisticated rooms and suites offer free Wi-Fi, flat-screen TVs, and minibars, plus safes, and tea and coffee making facilities. Some have sitting areas, butler service, and/or direct pool access.


4.80

out of 5

Excellent

Hotel rating breakdown

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Bed Comfort

5
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Gym

5
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WiFi

5
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Location

4.5
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Pool

5
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Room Amenities (TV, Coffee machine etc.)

4.5
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Cleanliness/Covid Protocols

4.5
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Service

5
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Value

5

Bottom Line

What we loved

  • Close to the airport. The hotel has a check-in lounge at MBJ Sangster Airport, with a paid shuttle.
  • Booked a One Bedroom Ocean View Room and was upgraded to One Bedroom Ocean Front Butler Suite. Our three butlers were very attentive & made the stay amazing.
  • Delicious food. Due to COVID, restaurants rotated nightly & over the course of two weeks we were able to try many dishes.
  • Hotel was at 30% capacity which resulted in little to no wait time for excursions and the pools were not crowded.

What we did not like

  • Beach was well-kept, however there were rocks & seaweed. Ziva side of the beach was better for entering the water.
  • The butler provided phone stopped working towards the end of our stay & we switched to texting the staff, which ended up being a better, faster way of communicating.

Verdict

Booked a 16 day stay under Hyatt's Work From Hyatt program. This was a great deal that provided per week: 1 cabana rental, 2 spa sessions, 3 personal training sessions.

With the upgraded oceanfront room we had a large balcony that had amazing views.

The staff was attentive, super personable & great to be around.

Would highly recommend a stay at this all inclusive resort.

Hotel Techology

Very Fast

Internet Speed

33Mbps

This internet speed is great for:

Web Browsing

Emails

Zoom Meetings

Streaming Music

Streaming Youtube

Streaming HD Movies

Streaming 4k Movies

TV Ports, Plugs & other tech

Availiable in the room/hotel

No

Key Card needed for Elevator

Yes

Guest In-Room Tablet

No

Mobile Key Access

No

Chromecast/Smart TV

No

Wired Internet

Yes

Hospitality App/Texting Available

Hyatt Zilara Rose Hall Room Tour

Photo Gallery

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