Hyatt Regency Waikiki Hotel Review

Location: Honolulu, HI

Date Visited: May 2, 2022

Room: Family Ocean Suite | Rooms #3809 & 3810

Hotel Type:mid-scale

Cover Image for Hyatt Regency Waikiki Hotel Review

"Steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world-famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center. Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, a swimming pool overlooking the Pacific Ocean, locally sourced dining specialties, and on-site boutiques. The resort provides the perfect place for those who want to make the most of their island experience and connect with the heart of Hawaii." ~ Hyatt

4.15

out of 5

Great

Hotel rating breakdown

Bed Comfort

3.5

Location

Value

WiFi

2.5

Service

Cleanliness

Gym

3.5

Room Amenities (TV, Coffee machine etc.)

Pool

Bottom Line

What we loved

Million-dollar, oceanfront balcony views.
Located across the street from Waikiki Beach.
On-site restaurants were open; the food, was expensive yet tasty.
The staff was friendly & accommodating.
The hotel is a self-contained resort with ample shopping located on the ground floor. They offered daily classes and activities including a biweekly Farmer’s Market.
Wifi had no issues doing Zoom calls on the balcony.
Shor buffet breakfast was good, with similar food to Regency Club, except Shor came with an omelet station.
Very responsive text feature.
Coin laundry is located on the 4th floor.
The daily $42 resort fee includes Go Pro rental with plenty of accessories.
Reasonably priced ($200 - $350/night) hotel for location and amenities. The Royal Hawaiian, across the street, starting price was $350/night.

What we did not like

Rooms are dated with visible wear and tear
Beach equipment (towels, chairs) are not available prior to 730am. If you want to get an early start on the beach day, you will likely have to bring your own.
No robes provided - requested via app & they were promptly brought to the room
The connecting rooms automatically lock. When we arrived the connecting door was locked & we asked housekeeping to unlock it. The wind from the balcony slammed the door shut & we were unable to access the 2nd room. The same housekeeping attendant let us back in & then left the lock in the “closed” position to prevent future issues.
Rooms needed a bit more soundproofing. We are able to hear (and feel) when our neighbors open and closed their doors. Also, noise could be heard from the street 38 floors below.
For the size, the gym was rather small with machines in one space and free weights in another. In the mornings it was pretty packed & hard to use multiple types of equipment.
The hotel is very large and spread out between two towers.
YouTube TV Chromecast functionality was not working (known Hyatt/YouTube API issue)
The TV while large was a bit sluggish. You had to be directly in front of it in order to change the channel.

Verdict

Booked under Hyatt Privé at $415/night for a Two Queen Oceanfront. Used a Suite Upgrade to confirm into a Two Queen Family Suite. Would definitely return for the great location with tons of activities.