Hyatt Centric Waikiki Hotel Review
"Immerse yourself in the welcoming spirit of Aloha at Hyatt Centric Waikiki Beach. Ideally located in the heart of Waikiki, just off some of the most beautiful beaches in the world, and near countless island-inspired eateries and natural wonders, you’ll quickly discover this explorer’s paradise on O'ahu" - Hyatt
4.25
Great
Hotel rating breakdown
Value
Gym
Room Amenities (TV, Coffee machine etc.)
Pool
WiFi
Service
Cleanliness
Bed Comfort
LocationBottom Line
What we loved
- Good location in Waikiki. Close to many shops, restaurants, the beach & the bus stop is a block away. Ross is a few steps away with reasonably priced items, note the ling to checkout was extremely long when we went in on a Thursday afternoon.
- Good views. The oceanview room has floor-to-ceiling windows which provided amazing views of the coastline.
- Attached to Starbucks Reserve, can use mobile ordering to skip the line
- $33 daily resort - while annoying, this resort fee adds value to our stay, including a Go-Pro rental.
- The staff is very friendly, from the front desk agents to housekeepers to the valet, everyone greeted us.
- While the gym is small it has adequate equipment: two treadmills, one Peloton, one elliptical, and free weights.
- The bed was comfortable, it had 4 pillows that were different firmness.
- The room was spacious with plenty of storage. I would see no issues with storing a week’s worth of clothes in the room.
- The bathroom was spacious with double vanity & large shower.
- The hotel has 4 elevators and there was rarely a wait. A keycard was needed to access guest room floors.
- Comfortable, warm robes were provided
- The hotel provided daily housekeeping, a rarity I thought was limited to luxury, 5-star hotel brands.
- Very responsive text feature; The 10 pm in-app requests for slippers and kettle were promptly delivered.
What we did not like
- Water filtration system & ice located on 1st, 7th, and 19th floor. Not an issue as our room was on the 19th floor.
- Hotel restaurant is closed, as a Hyatt Globalist, I was given 500 points per night for the duration of our stay. This gave us time to try different local restaurants for breakfast each day. Hawaiian Aroma Cafe was a quick 5-minute walk & had a delicious acai bowl. Liliha Bakery located in the nearby Royal Hawaiin Center offered sit down service and delicious pastries. Heavenly, across the street, offered online ordering which helped save time from waiting in the line that always formed from 630 to 10 am.
- Booked through Hyatt Privé however, there was no welcome amenity, and the $25 F&B credit was applied towards the room rate as the restaurant was closed.
- This office building converted into a hotel 5 years ago offered no balconies.
- Our room did not have a desk; hotel photos showed similar rooms with desks, however, they did not have a couch. If I had to choose between a couch and a desk, I will choose a couch.
- Wifi was okay (Fast.com showed 9.1 Mbps), which worked for browsing however trying to stream Sling to the hotel TV was rather sluggish.
- Small shallow pool
- No onsite spa (guests were instructed to utilize the Hyatt Regency Spa instead)
- YouTube TV Chromecast functionality was not working (known Hyatt/YouTube API issue)
Verdict
Booked under Hyatt Privé at $259/night. With great staff, great location, and modern spacious rooms, we would definitely stay here again.
Hotel Techology & Amenities
Internet Speed
6Mbps
This internet speed is great for:
Web Browsing
Emails
Streaming Music
Streaming Youtube
TV Ports, Plugs & other tech
Availiable in the room/hotel:
Yes
Key Card needed for Elevator
No
Guest In-Room Tablet
Yes
Mobile Key Access
Yes
Chromecast/Smart TV
No
Wired Internet
Yes
Hospitality App/Texting
Such a hassle to figure out how to get from the airport to Waikiki. We looked at the Hawaii Tourism website along with watching some YouTube videos and made a reservation with Johnny Cab. As a backup, the hotel texted us that there were shuttle buses near the baggage claim that could take us to Waikiki. In the end, Jonny Cab worked perfectly and on our next visit we might just take "The Bus".
Video
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