Grand Hyatt San Francisco Hotel Review

San Franciso, CA
Oct 19, 2023
mid-scale Hotel
1 King Bay View | Room # 2605

Grand Hyatt San Francisco welcomes you with a sophisticated elegance and refined modern style. Located in the heart of the city at Union Square, immerse yourself in the premier shopping, world-class dining, and nightlife of downtown San Francisco. Then retreat to your room where you can unwind and enjoy the spectacular views of the city by the bay - Hyatt

3.95

Good

Based on weighted review scores.

Hotel rating breakdown

Gym

4.5

Service

4.5

Room Amenities (TV, Fridge etc.)

Pool (not rated)

Location

Value

WiFi

Cleanliness

Bed Comfort

Quick Tip

Great hotel if you plan to visit the Chase Center

• 13 mins via Bus

• 21 mins via Tram

• 20 mins via Muni (free with an NBA Game ticket)

Bottom Line

What we loved

Good location close to Market Street. Quick 5 minute walk to Powell station with access to Muni.
Grand Lounge staff was very personable & kept lounge stocked & clean.
Painless check-in, was able to get into room around 9 am.
Nice view of the Bay.
Wifi was easy to use, although it was not password protected. Was able to participate in Zoom calls with no issues.
TV had streaming functionality, which was quick to set-up.

What we did not like

AC unit was weird to figure out. Upon arrival we turned it off & opted to open the sliding glass door. After a few hours, we closed the sliding glass door & turned on the AC but the room was not getting any cooler. We turned the unit down to 65 F before the room started to feel comfortable.
Lounge is open during certain hours, outside of those house it is locked.
The in-room desk chair is too low for the desk provided.
No suite upgrade, although there were suites available for booking.
$35 daily resort fee (waived for Globalist), inclusions are listed here: https://www.hyatt.com/en-US/hotel/california/grand-hyatt-san-francisco/sfous/policies. Spoiler: nothing of value.
Elevators did not require a key card to access the rooms, a security issue.

Verdict

We were looking for a place to stay overnight in San Fran for less than $300. Our normal hotels were almost $500 and after some searching, we stumbled upon the Grand Hyatt San Fran which was priced at $275 (sans taxes).

With a location close to Market & Union, close to several train stations, shops and restaurants, it is a good home base for a few days. While the rooms are not too special, the front desk and Grand Lounge staff is very personable which makes it a great pick. While a good stay, I will test out other hotels in the area before returning to the Grand Hyatt.