Exterior of the Grand Hyatt San Francisco tower with a tree and street lamp in the foreground.
OUR TAKE

Planning an NBA trip to San Francisco? We loved the Grand Hyatt's location near Powell station and early 9 am check-in. See our full review before booking!

Ratings at a glance

Bed Comfort4.0
Gym4.5
Internet Speed4.5
Location4.0
PoolN/A
No Pool
Room Amenities4.0
Room Cleanliness4.0
Service4.5
Value4.0

The Bottom Line

The Verdict

We were looking for a place to stay overnight in San Fran for less than $300. Our normal hotels were almost $500 and after some searching, we stumbled upon the Grand Hyatt San Fran which was priced at $275 (sans taxes).

With a location close to Market & Union, close to several train stations, shops and restaurants, it is a good home base for a few days. While the rooms are not too special, the front desk and Grand Lounge staff is very personable which makes it a great pick. While a good stay, I will test out other hotels in the area before returning to the Grand Hyatt.

What We Loved

  • Good location close to Market Street. Quick 5 minute walk to Powell station with access to Muni.
  • Grand Lounge staff was very personable & kept lounge stocked & clean.
  • Painless check-in, was able to get into room around 9 am.
  • Nice view of the Bay.
  • Wifi was easy to use, although it was not password protected. Was able to participate in Zoom calls with no issues.
  • TV had streaming functionality, which was quick to set-up.

What We Didn't Like

  • AC unit was weird to figure out. Upon arrival we turned it off & opted to open the sliding glass door. After a few hours, we closed the sliding glass door & turned on the AC but the room was not getting any cooler. We turned the unit down to 65 F before the room started to feel comfortable.
  • Lounge is open during certain hours, outside of those hours it is locked. Would appreciate key-card access so folks can get coffee/water when needed.
  • The in-room desk chair is too low for the desk provided.
  • No suite upgrade, although there were suites available for booking.
  • $35 daily resort fee (waived for Globalist), inclusions are listed here: https://www.hyatt.com/en-US/hotel/california/grand-hyatt-san-francisco/sfous/policies. Spoiler: nothing of value.
  • Elevators did not require a key card to access the rooms, a security concern.

Technology & Amenities

Internet SpeedExcellent
47Mbps

Can you...

Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
Room Amenities
Coffee Machine(Generic Coffee)
Toothpaste
Useable Fridge
Slippers/Robes
Soap Provided(Wall Mounted)
Additional Amenities