Staying at The Ritz-Carlton Jakarta, Pacific Place was a treat. Huge, clean rooms right in the mall. See why the VIP service blew us away, read our review!
Ratings at a glance
Bed Comfort5.0
Gym4.0
Internet Speed4.5
Location5.0
Pool4.0
Room Amenities5.0
Room Cleanliness5.0
Service5.0
Value5.0
The Bottom Line
The Verdict
This is an excellent hotel in Jakarta. The staff was fantastic, they went way above and beyond to make sure we were comfortable. Overall we had a wonderful time. Highly recommended!
What We Loved
- Location: The hotel is located in Pacific Place, a large mall in SCBD, filled with shops and restaurants.
- The room was spacious and very clean upon arrival. Daily housekeeping and a nightly turn-down service were provided during our two-night stay.
- Hotel service exceeded our expectations. A manager at Park Hyatt Jakarta, who previously worked at the Ritz, informed the General Manager of our arrival, which resulted in VIP treatment.
- The points booking included a
What We Didn't Like
- The hotel has old technology
Technology & Amenities
Internet SpeedExcellent
84Mbps
Can you...
Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
Room Amenities
Coffee Machine(Generic Coffee)
Toothpaste
Useable Fridge
Slippers/Robes
Soap Provided(Bar Soap)
Additional Amenities