The Elser Hotel Review

Miami, Florida
luxury
City View Suite | 3 Bedroom
Dec 23, 2023
Main hotel image

Hotel Rating

4.6/ 5.0

Excellent

Weighted across 9 categories

Bed Comfort
4.50
Gym
5.00
Internet Speed
5.00
Location
5.00
Pool
4.00
Room Amenities
4.50
Room Cleanliness
4.50
Service
4.50
Value
4.50

The Bottom Line

What We Loved

  • Great location in downtown Miami. Close to Bayside, Port of Miami & Kaseya Center. Great post-cruise location as well as easy walk to after a Miami Heat game.
  • Apartment style full service hotel with up to 3-bedrooms to accomodate 6 people.
  • Quiet hotel (with sound-proofed windows) with nice views.
  • Large two-level gym with lots of equipment (treadmill, smith machine, free weights)
  • Fast wifi (220 mbps). There were two ways to connect (room number & last name or with access code)
  • A washer & dryer is available in the unit; laundry pods were provided & replenished daily.
  • Nice wrap-around pool with a large TV showing professional sports games. Staff set up our chairs & brought around towels. We did not order food from the pool restaurant.

What We Didn't Like

  • Small (width-wise) wrap around balcony with no seating available.
  • Two of the three bedrooms do not come with a TV.
  • Small drive-way, have to park on the street for access to hotel.
  • $50 parking per night (in & out allowed).
  • $45 daily amenity fee which includes: Fitness/Yoga classes, in-room Wi-Fi connection, local and 1-800 phone calls, 24-hour Concierge and Front Desk services, two refillable PATH water bottles, and two complimentary drinks upon arrival.
  • The room only had 3 robes (1 per bedroom) rather than per person. We requested 3 more robes & they were brought up.
  • Text communication was inconsistent. Sometimes they would answer immediately, other times it took several hours.
  • The couch in the unit was not large enough to accommodate our party of 6. Some folks sat on the floor.
  • The kitchen table came with 5 chairs. We asked for another chair to accommodate our party of 6 & were told they were unable to add furniture to our room.

The Verdict

We were looking for a downtown Miami hotel that could accommodate 6 people. Stumbled upon the Elser & booked directly with their 30% off 4-night promo. At $600/night our 3-bedroom suite was what we needed for our post-cruise family holiday. The hotel, while allowing 6 occupants, missed out on full points by simply ensuring there were enough amenities for all occupants. Overall a good stay & would recommend it for large groups.

Technology & Amenities

Internet SpeedExcellent
220Mbps

Can you...

Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
Room Amenities
Coffee Machine(Nespresso)
Toothpaste
Useable Fridge
Slippers/Robes
Soap Provided(Bar Soap)
Additional Amenities
luxuryMiamiFloridahigh-speed internetbusiness travelreviewed