Hotel U14, Autograph Collection Hotel Review

Helsinki, Finland
mid-scale
1 King Bed, Comfort | Room 304
Apr 16, 2024
Main hotel image

Hotel Rating

4.7/ 5.0

Excellent

Weighted across 8 categories

Bed Comfort
5.00
Gym
3.50
Internet Speed
5.00
Location
5.00
Pool
No Pool
Room Amenities
4.50
Room Cleanliness
5.00
Service
4.50
Value
4.00

The Bottom Line

What We Loved

  • Location: "easy" 10-minute walk from the train station. Note: The sidewalk is cobblestone for some portion & other portions are on an uphill.
  • Gym has sauna, open for limited hours.
  • Good assortment at the buffet breakfast, tasty pastries and ample juices.
  • Very comfortable bed, the best sleep we had during our Europe trip.
  • Staff was very responsive to message requests. Reached out about emptying the mini bar & they came within 5 minutes.
  • We liked the overall eclectic hotel vibe, interesting color scheme (red & black) with fun art.
  • Great price. We booked early & reserved our 3-night stay for €618 under their "Stay Longer on Us with Breakfast" special.

What We Didn't Like

  • The hotel gym is small & in the basement. There were 2 treadmills & small section of free weights.
  • The hotel doors don't have a slow-closer which resulted in constant door slams.
  • The wiew from the room was into the office building next door. We kept the blinds closed during office hours.
  • Sauna hours were weird. At check-in was told it was 6 - 10, which I thought was 6 am to 2200, however it is actually 1800 to 2200.
  • At check-in, the front desk agent wrote the wrong room number on the key cards. When we went to the room (504) the door would not work. I checked the Marriott app the room was listed as 304.

The Verdict

Hotel U14 was our favorite stay during our 2-week Europe trip. With a central location, friendly staff & comfortable room, we cannot wait to return.

Technology & Amenities

Internet SpeedExcellent
86.5Mbps

Can you...

Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
Room Amenities
Coffee Machine(Nespresso)
Toothpaste
Useable Fridge
Slippers/Robes
Soap Provided(Wall Mounted)
Additional Amenities
mid-scaleHelsinkiFinlandhigh-speed internetbusiness travelreviewed