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Homewood Suites by Hilton Charlotte Uptown First Ward Hotel Review

Charlotte, NC
economy
2 Queen Beds Studio Suite | Room # 1322
11/7/2024

In the center of Charlotte, you’ll find our hotel minutes from The Market at 7th Street and the Spectrum Center. The Bank of America Stadium and the NASCAR Hall of Fame are nearby. We offer meeting space, a business center, free hot breakfast, and a fitness center. After a busy day, relax at our First Ward Social Bar and Kitchen. -Homewood Suites by Hilton

Hotel Rating

3.77

Good

A comprehensive look at what makes this special.
Bed Comfort
3.50
Gym
4.00
Internet Speed
2.50
Location
4.00
Pool
No Pool
Room Amenities
4.00
Room Cleanliness
3.50
Service
4.00
Value
4.00

The Bottom Line

What We Loved

  • Spacious studio suite with couch & kitchenette.
  • Keycard needed to access front doors & elevators.
  • Free coffee & hot water available in the lobby.
  • Well-equipped kitchenette with full fridge, dishwasher, plates & toaster.
  • Large gym with plenty of equipment, however, the gym was in the basement with minimal view/natural light.
  • Paid $502 (plus $76 in taxes) for our 3-night stay which was a good value for what we needed. In the future, I would look into staying at other hotels before staying here again.

What We Didn't Like

  • Low water pressure in the shower, barely a trickle.
  • Thin walls, you can hear what's happening in the hallways.
  • Lots of construction in the area, and a homeless population. Would advise against walking alone at night.
  • Hotel only has valet parking at $45/night, which utilizes a nearby parking garage.
  • Bedroom has only 1 night table with limited outlets for use.
  • Wifi speed is 9, extremely slow for streaming which caused frequent video buffering.
  • Slow response to text messages.
  • Wall mounted AC, not central air with resulted in uneven heating/cooling of the room.
  • The motion-sensor light switch in the bathroom illuminated the room during early morning bathroom visits. We had to cover the sensor with tape to stop this from happening during our 3-night stay.
  • When looking for a spoon we found dirty cutlery & the dishwasher had a weird smell.

The Verdict

This hotel offers a mixed experience. While the spacious suites, well-equipped kitchenettes, and good value for the price are definite positives, several drawbacks prevent a wholeheartedly positive recommendation. Issues like low water pressure, thin walls, slow WiFi, and a poorly functioning dishwasher detract from the overall experience. The lack of central air and inconvenient bathroom lighting further add to the list of cons.

Consider this hotel if spaciousness and a kitchenette are priorities and you plan to spend minimal time in the room. However, if amenities like strong water pressure, reliable WiFi, and a peaceful environment are important to you, explore alternative options.

Technology & Amenities

Internet SpeedSlow
9Mbps

Good for:

Web Browsing
Emails
Zoom
HD Streaming
4K Streaming
Tech Available
USB Ports
HDMI Port
In-Room TV
Smart TV
Wired Internet Port
Bluetooth Speaker
Room Amenities
Coffee Machine(Generic Coffee)
Toothpaste
Useable Fridge
Slippers/Robes
Soap Provided(Wall Mounted)
Additional Amenities

Photo Gallery

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