Grand Hyatt San Francisco Hotel Review

San Franciso, CA
mid-scale
1 King Bay View | Room # 2605
Oct 19, 2023
Lounge: Member/Paid
Main hotel image

Hotel Rating

4.1/ 5.0

Great

Weighted across 9 categories

Bed Comfort
4.00
Gym
4.50
Internet Speed
4.50
Location
4.00
Pool
No Pool
Room Amenities
4.00
Room Cleanliness
4.00
Service
4.50
Value
4.00
Internet Speed
23.50

The Bottom Line

What We Loved

  • Good location close to Market Street. Quick 5 minute walk to Powell station with access to Muni.
  • Grand Lounge staff was very personable & kept lounge stocked & clean.
  • Painless check-in, was able to get into room around 9 am.
  • Nice view of the Bay.
  • Wifi was easy to use, although it was not password protected. Was able to participate in Zoom calls with no issues.
  • TV had streaming functionality, which was quick to set-up.

What We Didn't Like

  • AC unit was weird to figure out. Upon arrival we turned it off & opted to open the sliding glass door. After a few hours, we closed the sliding glass door & turned on the AC but the room was not getting any cooler. We turned the unit down to 65 F before the room started to feel comfortable.
  • Lounge is open during certain hours, outside of those hours it is locked. Would appreciate key-card access so folks can get coffee/water when needed.
  • The in-room desk chair is too low for the desk provided.
  • No suite upgrade, although there were suites available for booking.
  • $35 daily resort fee (waived for Globalist), inclusions are listed here: https://www.hyatt.com/en-US/hotel/california/grand-hyatt-san-francisco/sfous/policies. Spoiler: nothing of value.
  • Elevators did not require a key card to access the rooms, a security concern.

The Verdict

We were looking for a place to stay overnight in San Fran for less than $300. Our normal hotels were almost $500 and after some searching, we stumbled upon the Grand Hyatt San Fran which was priced at $275 (sans taxes).

With a location close to Market & Union, close to several train stations, shops and restaurants, it is a good home base for a few days. While the rooms are not too special, the front desk and Grand Lounge staff is very personable which makes it a great pick. While a good stay, I will test out other hotels in the area before returning to the Grand Hyatt.

Helpful Tip

Great hotel if you plan to visit the Chase Center

• 13 mins via Bus

• 21 mins via Tram

• 20 mins via Muni (free with an NBA Game ticket)

Technology & Amenities

Internet SpeedExcellent
47Mbps

Can you...

Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
Room Amenities
Coffee Machine(Generic Coffee)
Toothpaste
Useable Fridge
Slippers/Robes
Soap Provided(Wall Mounted)
Additional Amenities
mid-scaleSan FrancisoCAlounge accessbusiness travelreviewed