Grand Hyatt Denver Review

Denver, CO
mid-scale
Room #2402 | King Bed Corner
Dec 29, 2021
Main hotel image

Hotel Rating

3.9/ 5.0

Good

Weighted across 9 categories

Bed Comfort
4.00
Gym
4.50
Internet Speed
3.50
Location
4.00
Pool
4.50
Room Amenities
4.00
Room Cleanliness
3.50
Service
4.00
Value
3.50

The Bottom Line

What We Loved

  • The front desk staff was courteous & answered all our questions. Book a standard king room & were upgraded to a high-floor king bed corner. The front desk noted that all executive suites were occupied & not available for upgrades.
  • Staff at the hotel restaurant were attentive & prompt. Tables were cleared quickly & all staff were correctly wearing masks.
  • The room had automatic blinds that worked as expected.
  • The hotel is located in a1 mile from Union Station. Visitors can take public transportation (#15 bus) which drops you off at the corner of the hotel.
  • Awesome gym with the outdoor track.
  • Indoor pool with balcony space.

What We Didn't Like

  • For $19, breakfast buffet selections were limited: omelet station, fruit, yogurt, milk, cereal, breakfast meats & breads (croissants, danishes & muffins).
  • The room had noticeable wear & tear with scuff marks on the wall; the telephone place card was falling off.
  • The in-room coffee machine was off-brand, for the price point expected for an in-room Keurig.
  • In the room, Chromecast was not working.
  • The hotel is close to 16th street mall, which is a shell of its former self. Many stores are closed and the streets are littered with trash.

Technology & Amenities

Internet SpeedAverage
18Mbps

Can you...

Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
DenverCObusiness travelreviewed