Grand Hyatt Denver Review

Item: Grand Hyatt Denver Review
Rating: 3.9
Author: Meet the Whytes

Denver, CO

mid-scale

Room #2402 | King Bed Corner

12/29/2021

"Stay in the heart of downtown Denver’s entertainment, business, and the theater districts at the urbane Grand Hyatt Denver. Located one block from the 16th Street Mall and minutes to Coors Field and Broncos Stadium at Mile High Stadium, our hotel places you close to Denver’s best while providing AAA Four-Diamond service and spacious rooms."~ Grand Hyatt Denver

Hotel Rating

3.87

Good

A comprehensive look at what makes this special.

Bed Comfort

4.00

Gym

4.50

Internet Speed

3.50

Location

4.00

Pool

4.50

Room Amenities

4.00

Room Cleanliness

3.50

Service

4.00

Value

3.50

The Bottom Line

What We Loved

The front desk staff was courteous & answered all our questions. Book a standard king room & were upgraded to a high-floor king bed corner. The front desk noted that all executive suites were occupied & not available for upgrades.
Staff at the hotel restaurant were attentive & prompt. Tables were cleared quickly & all staff were correctly wearing masks.
The room had automatic blinds that worked as expected.
The hotel is located in a1 mile from Union Station. Visitors can take public transportation (#15 bus) which drops you off at the corner of the hotel.
Awesome gym with the outdoor track.
Indoor pool with balcony space.

What We Didn't Like

For $19, breakfast buffet selections were limited: omelet station, fruit, yogurt, milk, cereal, breakfast meats & breads (croissants, danishes & muffins).
The room had noticeable wear & tear with scuff marks on the wall; the telephone place card was falling off.
The in-room coffee machine was off-brand, for the price point expected for an in-room Keurig.
In the room, Chromecast was not working.
The hotel is close to 16th street mall, which is a shell of its former self. Many stores are closed and the streets are littered with trash.