Grand Hyatt Denver Review
Denver, CO
mid-scale
Room #2402 | King Bed Corner
Dec 29, 2021
Hotel Rating
3.9/ 5.0
Good
Weighted across 10 categories
Bed Comfort
4.00
Gym
4.50
Internet Speed
3.00
Location
4.00
Pool
4.50
Room Amenities
4.00
Room Cleanliness
3.50
Service
4.00
Value
3.50
Internet Speed
9.00
The Bottom Line
What We Loved
- The front desk staff was courteous & answered all our questions. Book a standard king room & were upgraded to a high-floor king bed corner. The front desk noted that all executive suites were occupied & not available for upgrades.
- Staff at the hotel restaurant were attentive & prompt. Tables were cleared quickly & all staff were correctly wearing masks.
- The room had automatic blinds that worked as expected.
- The hotel is located in a1 mile from Union Station. Visitors can take public transportation (#15 bus) which drops you off at the corner of the hotel.
- Awesome gym with the outdoor track.
- Indoor pool with balcony space.
What We Didn't Like
- For $19, breakfast buffet selections were limited: omelet station, fruit, yogurt, milk, cereal, breakfast meats & breads (croissants, danishes & muffins).
- The room had noticeable wear & tear with scuff marks on the wall; the telephone place card was falling off.
- The in-room coffee machine was off-brand, for the price point expected for an in-room Keurig.
- In the room, Chromecast was not working.
- The hotel is close to 16th street mall, which is a shell of its former self. Many stores are closed and the streets are littered with trash.
Technology & Amenities
Internet SpeedAverage
18Mbps
Can you...
Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
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