Andaz Maui at Wailea Resort Hotel Review

Maui, HI
luxury
2 Queen Bed Oceanview | Room 631
Oct 24, 2025
Main hotel image

Hotel Rating

4.2/ 5.0

Great

Weighted across 10 categories

Bed Comfort
4.00
Gym
4.50
Internet Speed
4.00
Location
4.50
Pool
5.00
Room Amenities
4.50
Room Cleanliness
4.00
Service
5.00
Value
3.50
Internet Speed
12.00

The Bottom Line

What We Loved

  • Gabby, the front desk agent who checked us in was very personable & answered all our questions. She was a great introduction to the high level of hospitality at the resort.
  • We booked a 2 Queen room for 35k points per night where rates started a around $868++. A few days prior to check-in, I requested a complimentary upgrade to a 2-Queen oceanview, which was granted.
  • Our room 631, has breathtaking ocean views and was off to the right hand side and 1 floor above the main lobby. Directly above the pools, the balcony was a great people watching spot.
  • Large bathroom with walk-in shower. Bath products smelled nice but we wish the pumps were a tad longer to allow more product out at once.
  • Andaz Maui offered $15 F&B credit (or 1k points per night) when you declined housekeeping, which was added to our folio around 5 pm daily.
  • Great buffet breakfast with fresh juices, rotating pastries and an egg station. It is strange that speciality coffee was an additional charge.
  • We went to the morning yoga and enjoyed it. We appreciated the free laundry and signed up for the 45-minute photo session. Cacao, our photographer, was great and the smallest package was 20 digital photos for $600.

What We Didn't Like

  • Beds are a bit softer that we prefer.
  • There were robes but no slippers in our room upon check-in. We texted the hotel & they stated they are available upon request and brought them up quickly, which felt a bit off putting for a hotel at this price point.
  • We ordered room service after a long travel day and it included a service fee, $8 delivery charge, along with an automatic tip. Our $92 food bill balloon to nearly $150!
  • The Ohana Lounge on the first floor is small, dark and was rather warm. Not sure what this space is for, possibly for folks who need a space before check-in or after checking out? I would rather sit in the lobby and take in the view.
  • More than twice a day we had to log into the wifi; we wished you could sign in your the duration of the stay & not deal with it.
  • $50 daily resort fee (waived for Globalist) doesn't include [valet] parking (https://www.hyatt.com/andaz/oggaw-andaz-maui-at-wailea-resort/policies)

The Verdict

Booked a 3-night stay for 35k points per night in a 2 Queen. Prior to check-in, requested a complimentary upgrade to a 2 Queen oceanview which was priced at $1,033 per night.

The staff were amazing, the buffet breakfast delicious, the infinite pools were well maintained and the ocean views were breathtaking.

This is a great Hyatt redemption hotel (35k) as the standard rooms are spacious & the Globalist amenities are plenty. However, the Andaz Maui still has some refinement in some areas (nickel & dining) to justify it's high nightly rate of near $1k.

Technology & Amenities

Internet SpeedFast
24Mbps

Can you...

Check Email & Browse
Video Call (Zoom, FaceTime)
Watch Netflix / HD Streaming
Stream in 4K
Tech Available
Key Card for Elevator
Guest In-Room Tablet
Mobile Key Access
Smart TV
Wired Internet
Hospitality App/Texting
Room Amenities
Coffee Machine(Nespresso)
Toothpaste
Useable Fridge
Slippers/Robes
Soap Provided(Wall Mounted)
Additional Amenities