Thompson Denver Hotel Review

Denver, CO
luxury Hotel
Executive Suite | Room 421

Our downtown Denver boutique hotel welcomes locals and globetrotters alike to indulge in the best the Mile High City offers. Located in the heart of vibrant LoDo — the city’s historic Lower Downtown neighborhood and near the RiNo District, Thompson Denver is an easy walk to historic Union Station, Larimer Square, and the buzzy bars and restaurants of the Dairy Block. Inside our luxury hotel, find sophisticated meeting facilities and event venues, celebrated French cuisine at Chez Maggy, and creative cocktails at our 6th-floor lounge featuring stunning views of the city and mountains beyond. This central Denver hub is a place that’ll keep you coming back for more. - Hyatt


4.15

out of 5

Great

Hotel rating breakdown

iconValue

4
iconRoom Amenities (TV, Coffee machine etc.)

4
iconBed Comfort

5
iconNo on-site Pool availiable
iconLocation

4.5
iconGym

3
iconWiFi

3.5
iconService

4.5
iconCleanliness

4.5
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Bottom Line

What we loved

  • We booked a 1 King Bed and were upgraded to an Executive Suite.
  • The hotel emailed a concierge survey 48 hours before arrival; a nice way to set preferences for the stay.
  • We were able to get an 12 pm early check-in, after requesting a 9 am check-in.
  • Room had a nice in-room clothes steamer.
  • TV had Chromecast functionality that was easy to setup. However, the TV output quality was 720p.
  • Good location near Union station & plenty of restaurants and shops.
  • Pleasant front desk staff; prompt response to text requests.
  • Spacious size bathroom with large shower.
  • French toast breakfast at Chez Maggy was delicious.

What we did not like

  • $21.06 destination fee inclusions listed here: https://www.hyatt.com/thompson-hotels/denth-thompson-denver/policies
  • The walls/windows are thin: loud vehicle sounds & music from the street (we were on the fourth floor).
  • The safe would not reopen after placing items in it & locking. (See more details below)
  • The pillows provided were too soft, prefer firmer, memory foam pillows.
  • The room did not have automatic blinds. The metal rods would swing & hit each other making a loud "tink" sound.
  • Well appointed gym is located in a dark, windowless basement.
  • There was no welcome amenity provided.

Verdict

Needed a LoDo hotel to attend the NBA game. With a personable staff, spacious room & good location near shops & restaurant would definitely return.

Our one-night stay was $339.61 ($271.80 rate plus fees & taxes).

Two days before arrival 1 King Bed was listed for $716. Executive Suite ($916) and Skyline Suite ($966) were also available. The hotel was unavailable the prior night. Peak pricing was in effect as the 1 King Bed was listed for 23k points.

Hotel Techology & Amenities

Average

Internet Speed

19Mbps

This internet speed is great for:

Web Browsing

Emails

Zoom Meetings

Streaming Music

Streaming Youtube

TV Ports, Plugs & other tech

Availiable in the room/hotel:

Yes

Key Card needed for Elevator

No

Guest In-Room Tablet

Yes

Mobile Key Access

Yes

Chromecast/Smart TV

No

Wired Internet

Yes

Hospitality App/Texting

Hotel Amentities

Breakdown of ameities availiable in the room:

Nespresso

Coffee Machine Type

No

Toothpaste, Mouthwash etc.

No

Useable Fridge

Yes

Slippers/Robes

Bar Soap

Soap Type

Yes

Other Amenities

Safe issue: Reached out to the front desk who sent up an engineer who after 3 attempts was unable to open it. He left saying he would return however 60 minutes later, nothing. After contacting the front desk, the engineer called back to say they would return in the morning. The next morning after 30 minutes of drilling the safe was opened.


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