Thompson Denver Hotel Review

Denver, CO

Oct 25, 2023

luxury Hotel

Executive Suite | Room 421

Our downtown Denver boutique hotel welcomes locals and globetrotters alike to indulge in the best the Mile High City offers. Located in the heart of vibrant LoDo — the city’s historic Lower Downtown neighborhood and near the RiNo District, Thompson Denver is an easy walk to historic Union Station, Larimer Square, and the buzzy bars and restaurants of the Dairy Block. Inside our luxury hotel, find sophisticated meeting facilities and event venues, celebrated French cuisine at Chez Maggy, and creative cocktails at our 6th-floor lounge featuring stunning views of the city and mountains beyond. This central Denver hub is a place that’ll keep you coming back for more. - Hyatt

4.15

out of 5

Great

Hotel rating breakdown

Service

4.5

Cleanliness

4.5

Bed Comfort

Room Amenities (TV, Fridge etc.)

Pool not available

Value

Gym

WiFi

3.5

Location

4.5

Quick Tip

If you are unable to Log in to the WIFI -

1. Open a browser window

2. Type "abc.com"

This should trigger the login screen

Bottom Line

What we loved

We booked a 1 King Bed and were upgraded to an Executive Suite.
The hotel emailed a concierge survey 48 hours before arrival; a nice way to set preferences for the stay.
We were able to get an 12 pm early check-in, after requesting a 9 am check-in.
Room had a nice in-room clothes steamer.
TV had Chromecast functionality that was easy to setup. However, the TV output quality was 720p.
Good location near Union station & plenty of restaurants and shops.
Pleasant front desk staff; prompt response to text requests.
Spacious size bathroom with large shower.
French toast breakfast at Chez Maggy was delicious.

What we did not like

$21.06 destination fee inclusions listed here: https://www.hyatt.com/thompson-hotels/denth-thompson-denver/policies
The walls/windows are thin: loud vehicle sounds & music from the street (we were on the fourth floor).
The safe would not reopen after placing items in it & locking. (See more details below)
The pillows provided were too soft, prefer firmer, memory foam pillows.
The room did not have automatic blinds. The metal rods would swing & hit each other making a loud "tink" sound.
Well appointed gym is located in a dark, windowless basement.
There was no welcome amenity provided.

Verdict

Needed a LoDo hotel to attend the NBA game. With a personable staff, spacious room & good location near shops & restaurant would definitely return.

Our one-night stay was $339.61 ($271.80 rate plus fees & taxes).

Two days before arrival 1 King Bed was listed for $716. Executive Suite ($916) and Skyline Suite ($966) were also available. The hotel was unavailable the prior night. Peak pricing was in effect as the 1 King Bed was listed for 23k points.