Hotel Indigo Harrisburg-Hershey Review
The Hotel Indigo Harrisburg is located in a commercial area off Interstate 283, this informal hotel is 5 miles from the 1890 Walnut Street Bridge and 6 miles from Harrisburg International Airport.
2.77
out of 5
Poor
Hotel rating breakdown
WiFi
3.5
Cleanliness
2.5
Room Amenities (TV, Coffee machine etc.)
3
Pool
0.5
Location
4
Value
2
Service
0.5
Bed Comfort
4
Gym
3
Bottom Line
What we loved
- Close to Harrisburg Airport (MDT), with a shopping plaza & restaurants across the street.
- Executive King Room was spacious & kitchenette was equipped with a cold mini-fridge, microwave, Keurig coffee machine & sink.
What we did not like
- The staff was lackluster. The front desk attendant was short in responses & not attentive. I called prior to arrival to inquire if I would be able to check in early (at noon). The person on the phone said it would not be a problem. When I arrived & stated I wished to check in the front desk person stated rudely "Check-in is at 3 pm". I informed her that I had called in & was told I could check in early. With a sigh & brief typing on the computer, she stated "Oh, looks like your room is ready". Walking through the hallways we were not acknowledged by the staff.
- No COVID protocol. Staff was not wearing masks nor did they enforce patrons to. However, the hotel restaurant was closed due to "COVID", which seemed contradictory.
- Question regarding the cleanliness of the room due to the two AC units being covered in dust & the dirty Keurig machine.
- The outdoor pool was drained, likely closed for the winter season.
- As an IHG Platinum member, I received no recognition of status.
- The total price of $167.66 seemed expensive for the area. This hotel should be priced around $80 - $100 per night.
Verdict
If I was in the area in the future, I would choose a different hotel. The staff was apathetic & rude, the room while spacious was not clean & the price was too high. One night was too long of a stay at the Hotel Indigo Harrisburg, PA.
Hotel Techology & Amenities
Average
Internet Speed
16Mbps
This internet speed is great for:
Web Browsing
Emails
Zoom Meetings
Streaming Music
Streaming Youtube
TV Ports, Plugs & other tech
Availiable in the room/hotel:
No
Key Card needed for Elevator
No
Guest In-Room Tablet
No
Mobile Key Access
No
Chromecast/Smart TV
Yes
Wired Internet
No
Hospitality App/Texting
Video
Photo Gallery