Hotel Indigo Harrisburg-Hershey Review

Location: Harrisburg, PA
Date Visited:
Room: Executive King Suite | Room 331
Hotel Type:economy
Cover Image for Hotel Indigo Harrisburg-Hershey Review

The Hotel Indigo Harrisburg is located in a commercial area off Interstate 283, this informal hotel is 5 miles from the 1890 Walnut Street Bridge and 6 miles from Harrisburg International Airport.


2.77

out of 5

Poor

Hotel rating breakdown

iconWiFi

3.5
iconCleanliness

2.5
iconRoom Amenities (TV, Coffee machine etc.)

3
iconPool

0.5
iconLocation

4
iconValue

2
iconService

0.5
iconBed Comfort

4
iconGym

3

Bottom Line

What we loved

  • Close to Harrisburg Airport (MDT), with a shopping plaza & restaurants across the street.
  • Executive King Room was spacious & kitchenette was equipped with a cold mini-fridge, microwave, Keurig coffee machine & sink.

What we did not like

  • The staff was lackluster. The front desk attendant was short in responses & not attentive. I called prior to arrival to inquire if I would be able to check in early (at noon). The person on the phone said it would not be a problem. When I arrived & stated I wished to check in the front desk person stated rudely "Check-in is at 3 pm". I informed her that I had called in & was told I could check in early. With a sigh & brief typing on the computer, she stated "Oh, looks like your room is ready". Walking through the hallways we were not acknowledged by the staff.
  • No COVID protocol. Staff was not wearing masks nor did they enforce patrons to. However, the hotel restaurant was closed due to "COVID", which seemed contradictory.
  • Question regarding the cleanliness of the room due to the two AC units being covered in dust & the dirty Keurig machine.
  • The outdoor pool was drained, likely closed for the winter season.
  • As an IHG Platinum member, I received no recognition of status.
  • The total price of $167.66 seemed expensive for the area. This hotel should be priced around $80 - $100 per night.

Verdict

If I was in the area in the future, I would choose a different hotel. The staff was apathetic & rude, the room while spacious was not clean & the price was too high. One night was too long of a stay at the Hotel Indigo Harrisburg, PA.

Hotel Techology & Amenities

Average

Internet Speed

16Mbps

This internet speed is great for:

Web Browsing

Emails

Zoom Meetings

Streaming Music

Streaming Youtube

TV Ports, Plugs & other tech

Availiable in the room/hotel:

No

Key Card needed for Elevator

No

Guest In-Room Tablet

No

Mobile Key Access

No

Chromecast/Smart TV

Yes

Wired Internet

No

Hospitality App/Texting


Video

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